Gift Cards FAQ
FAQ Answers
1. How do I receive this Card?
Answer: eGifts can only be delivered via email address
2. Is there a plastic card provided as well?
Answer: There is no plastic cards associated to this card - the email receipt can be printed out and placed into a celebration card for gifting purposes.
3. Is the eGift Card refundable?
Answer: Unfortunately due the nature of the product i.e. it being digital and there is no way for us to really confirm. Once an eGift Card has been emailed, it is non–refundable. If the intended recipient does not receive their eGift, please check which email address it was sent to and then ask them to check their spam or junk folders. You can also, send us an email at info@viragodsigns.com and we will check on our end to see if we could gather some more details.
4. How can the card be used?
Answer: You can shop on the site at any time, simply add the cards you want to the shopping cart, then check–out by paying with any of the options provided during check-out.
5. Can I set the email address to the recipient who the gift is intended for?
Yes you can! Your recipient will receive an email message that contains a link to their eGift Card. You will also receive a delivery confirmation email once theirs has been sent. The link in the email will take them to their eGift Card.